FAQ
I. ORDERS & PAYMENTS
How can I track my order? Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's journey.
Can I modify or cancel my order? To ensure timely delivery, we process orders quickly. If you need to make changes, please contact us at service@korakio.com within 2 hours of placing your order.
What payment methods do you accept? We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
II. SHIPPING & DELIVERY
Do you offer international shipping? Yes, Korakio proudly ships worldwide. Shipping costs and delivery times vary depending on your location and will be calculated at checkout.
How long will it take to receive my order? Delivery typically takes 7–14 business days for international orders, depending on customs processing.
What if my package arrives damaged? If your item arrives damaged, please email us a photo of the item and packaging within 48 hours of receipt so we can arrange a replacement.
III. RETURNS & EXCHANGES
What is your return policy? We want you to be delighted with your purchase. If you are not satisfied, we accept returns of unused items in their original packaging within 30 days of delivery.
How do I start a return? Please contact our support team at service@korakio.com with your order number to receive return instructions.
IV. ABOUT KORAKIO
Where are your products from? Korakio offers a curated selection of everyday household essentials, designed to make your daily life more comfortable and convenient. Our product line is managed from our Los Angeles studio.
CONTACT US
Still have questions? Our support team is here to help.
- Email: service@korakio.com
- Phone: (+1) 929-309-2154
- Business Address: 963 - 967 N Hill St, Los Angeles, CA 90012, USA